Refund Policy

If, for any reason, you are not satisfied with your product, we are happy to offer a hassle-free return.

Unwanted orders must be returned within 30 days of receiving your order to be eligible for a refund.​​

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To qualify for a full refund, orders must be returned unworn, unused, and in their original condition and packaging. Items returned in a damaged, worn, or unsuitable condition will not be refunded. Unfortunately due to hygiene reasons we cannot offer refunds for earrings or jewellery for piercings. Bespoke orders or specially altered orders can not be refunded.

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All return costs are the customer’s responsibility.

We recommend returning your order to us via recorded delivery, obtaining proof of postage to track your return if needed. We cannot accept responsibility for packages lost in the post.

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Refunds depend on how long it takes your chosen courier to deliver your return to us. Once your return is processed by our team, you’ll receive an email notification. Refunds are typically processed within 14 days of notification, but this often happens sooner. Refunds are issued to the original payment method used at checkout.​

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